A multi-sensory experience that helps users manage anxiety
Fall 2020, 7 weeks
Interaction Design, UX Design
Figma, Adobe CC, Fabrication Equipment
When alone, it can be difficult to practice healthy coping skills to deal with anxiety. How can we connect people remotely to help them navigate their anxiety?
I created a multi-sensory experience consisting of a watch app and smart sweater. The goal was to connect people to their loved ones in moments of stress to help users manage anxiety.
I mapped out different ways people already connect with each other to better understand the problem space.
Through 2 rounds of remote interviews & participatory exercises, I worked with a potential user base.
I discovered what remote interactions lacked and the emotions that went along with it.
Using results from the interviews and secondary research, I created three key takeaways to guide the rest of the process.
Reaching out during stressful times is difficult
Deep breathing is a useful grounding technique for anxiety
Users prefer having a friend guide them through their feelings to relieve anxiety
Using the key takeaways, I mapped out the experience for the user, including phases leading up to it. This component involves two users both using the grounding app and smart sweater.
I decided to create a smart watch application instead of a mobile or web app to minimize distractions. Below is a walkthrough of how to use the app.
Below is a walkthrough of how to use the app.
How It Works
01 Moment of Stress
Person A is feeling overwhelmed and then uses the Grounding app to reach out to Person B to practice breathing exercises.
Person B is then notified that their friend needs help coping with anxiety. And then responds that she is free to help in the moment.
Person A and B can then practice breathe together –coping skill. Person A can also use a smart sweater which has moveable sleeves to indicate when to breathe.
Finding a cohesive way to unify the multiple components and users was challenging. Having so many parts made refining the designs more difficult but in the end, the result was more unique with these constraints.